How it works
Choose your plan and sign up for Rialto ebike.
Tap Scan and scan the QR code on the handlebar.
Remove the lock tether and secure it to the hook under the seat. Put on your helmet and enjoy the ride.
Park correctly within the service area. You can check the app for instructions.
To end your ride, lock your bike at a Rialto ebike rack. Use the tether to secure the bike to the rack and loop it over the lock. Secure the lock and then use the app to end your trip.
Follow the rules
Yield to pedestrians. Stop at all red lights and stop signs. Ride in the direction of traffic. Use the grip bell to signal your presence. Do not wear more than one earphone while riding. Obey traffic laws at all times.
Plan a sensible route
Plan your route before you ride to follow the safest route to your destination. You can use our app to find your way to a bike you’ve reserved or to a hub when you want to end your ride.
Do a pre-ride check
Adjust the seat height; try the grip bell; and if you’re riding at night, check that the front and rear lights are illuminated.
Make it easy for the traffic around you. Don’t make unexpected turns that put yourself and others in danger. Ride at a steady pace so other vehicles can anticipate your movement.
Wear a helmet
Whenever you ride, wear a helmet. Always buckle the strap. Replace your helmet after any crash and whenever you see signs of damage.
Tips for turns
Use hand signals to let drivers and other cyclists know your intention to turn or to stop. Don’t turn or change lanes without knowing the position of the cars and bikes around you.